Valmet has opened a new service center in Cikarang, located 30km from Jakarta on the island of Java in Indonesia to serve its customers in the Asia Pacific area.
The inauguration ceremony was held on September 27th, 2017 and was attended by customers, local authorities and Valmet's management.
"Indonesia and the whole Asia Pacific area is a fast-growing market and Valmet has many big projects ongoing in the area. Establishing a service center close to customers is an important step in strengthening our local presence. We are now able to serve our customers in Indonesia and the Asia Pacific area better than ever before," states Hannu T. Pietilä, Area President, Asia Pacific at Valmet.
Valmet's Indonesian service center offers services to improve the reliability and performance of the customers' processes in the energy, pulp and paper industries. Through the center Valmet provides its customers also with new technologies to take their production to the next level. The Indonesian service center's range of offering comprises among others roll services, fiber line services, field services, machine section upgrades and improvement projects.
"The Indonesian service center supports Valmet's strategy to be close to customers and growth markets and to move our customers' performance forward in line with Valmet's new services approach called Shared Journey Forward. We can provide significant customer benefits by utilizing our expertise in process technology, automation and services, and by continuously developing our local and remote services," says Jukka Tiitinen, Business Line President, Services at Valmet.
The new service center is the latest addition to Valmet's global network of over 100 service centers. The new center employs more than 100 Valmet professionals.