Research has shown that the Fatboy Desswerrum Hot-water bottle unfortunately does not always meet the quality standards.
As Fatboy has very high demands for the quality of its products, it was decided to remove the Desswerrum hot-water bottle from the product range until further notice.
Fatboy will offer users of the Desswerrum hot-water bottle a replacement hot-water bottle.
It is Fatboy’s belief that its customers should always be able to rely on a great product. Fatboy regrets this situation and sincerely apologises to its customers and partners for the inconvenience.
During an investigation, Fatboy established that the Desswerrum hot-water bottle does not always meet the requirements for hot-water bottles laid down by British Standard BS 1970:2006. The rubber hot-water bottle may leak while in use, which could result in burns.
As a precaution, Fatboy requests all users to stop using this hot-water bottle.
Fatboy aims to be very careful and informed the local authorities prior to the recall. Desswerrum hot-water bottle users are contacted through various channels to inform them of the recall.