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VCU Medical Center selects LAN’s technology for medical interpreting

US-based Virginia Commonwealth University Medical Center (VCU Medical Center) has selected Language Access Network’s (LAN) My Accessible Real-Time Trusted Interpreter (Martti), in a bid to access quality communication between patients and caregivers.

Martti will be used by the university to provide video medical interpreting to its limited English proficient and deaf and hard of hearing patients.

LAN said that Martti devices offer instant access through a two-way video to its medically trained interpreters in more than 210 languages, including American Sign Language.

LAN interpreters are located in its language centers across the country and connect to patients and providers through the HIPAA-compliant, secure network.

Language Access Network COO Andrew Panos said: "As a physician-owned company, we know firsthand that delays in communication can lead to devastating outcomes.

"With the diversity of patient populations throughout the country growing rapidly, prompt access to the vast number of languages LAN offers is key in ensuring the best care."

LAN provides Video Medical Interpretation (VMI) services to around 350 hospitals and other medical venues across the US.