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Sectra obtains ‘Best in KLAS’ award for acute care PACS

Sectra, an international medical imaging IT provider, has obtained the ‘Best in KLAS’ award from the research firm with the same name in the ‘2013 Best in KLAS: Software and Services’ report for its acute care PACS.

Sectra PACS is designed to enhance communication and collaboration between the radiology department and its referring physicians, thereby improving diagnostic quality and minimizing report turnaround times.

It provides radiologists the ability to perform their work smoothly and efficiently in a data-intense environment.

According to the company, the initial version of Sectra PACS was installed more than 20 years ago and is now responsible for managing over 70 million annual radiology examinations worldwide.

Sectra president North America Mikael Anden said the company believes that its KLAS scores are representative of an ongoing initiative to increase customer satisfaction.

"By becoming more systematic in seeking client feedback, as well as making special efforts in understanding the needs of our customer’s customer, referring physicians, we have significantly raised the responsiveness of our support services and improved the overall user experience," Anden added.

"The products we have released in the past year are also reflective of our customers’ requirements for effectiveness and innovation."