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ResMed buys internet-based solutions provider CareTouch

ResMed has purchased CareTouch that provides resupply solutions for the home medical equipment industry.

Catch

Under the deal, CareTouch will be rebranded as ResMed ReSupply and its employees, including CEO Matthew Dolph were placed in ResMed’s commercial team in the Americas.

CareTouch offers internet-based solutions and therapy-focused resupply programs for home medical equipment providers (HMEs), and helps healthcare providers to offer patients the personal attention, equipment and supplies they need to maintain therapy without interruption.

ResMed healthcare informatics global business unit president Raj Sodhi said: "With this acquisition, ResMed is further helping HMEs streamline communications with their patients about ongoing therapy needs.

"Because the CareTouch portal offers personalized and targeted communications between HMEs and patients, they are able to easily stay in touch with, build, and manage their patient populations with customized therapy-focused outreach."

The CareTouch 360 portal allows healthcare providers to manage and monitoring their patient populations.

It also offers live and multi-lingual call center contact with patients through their preferred mode of communication and helps in checking therapy adherence, taking orders, handling payments or collections, and providing customized reports.


Image: ResMed has acquired CareTouch and rebranded as ResMed ReSupply. Photo: courtesy of graur razvan ionut/FreeDigitalPhotos.net.