Global Medical Imaging (GMI), a provider of non-OEM ultrasound and nuclear imaging technology, has introduced a new ultrasound technical support and training application.
The GMI App allows customer access to on-demand training and troubleshooting videos and includes an ‘ultrasound maintenance 101’ series of modules for the ultrasound platforms.
The GMI App also allows to download or stream video training content and contains detailed instructions for replacing parts, reloading software, and calibration of the ultrasound models like GE Logiq 9; GE Vivid 7; Philips iU-22 & iE-33; GE Voluson 730; HP 5500; HDI 5000; and Acuson Sequoia.
GMI president Ryan Dienst said they form partnerships with clinical engineering teams to become an extension of their staff.
"When customers buy parts and get technical support from our team we’ll now ship product and also send a link to an instructional video along with the necessary documentation," Dienst said.