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Aramark opens new healthcare technology and innovation center

Aramark opened a new Healthcare Technology & Innovation Center in Charlotte, North Carolina, to drive more efficient ways for hospitals to manage clinical equipment assets.

he company, a $14 billion global provider of food, facilities management and uniforms services, is also the largest independent provider of diagnostic and imaging services in North America.

The new Center strengthens Aramark’s position to provide versatile and cost effective hospital clinical equipment management programs by increasing its research and development expertise, centralizing training and engineering capabilities, and integrating Aramark’s clinical equipment parts sourcing organization into a single center of excellence.

"Innovation is a vital cultural and competitive strength across Aramark and we are focused on fostering an environment of dreaming and doing among our engineers and technicians," said Victor Crawford, COO of Aramark’s Healthcare Sector.

Aramark’s new state-of-the-art 105,000 square foot Technology & Innovation Center employs more than 140 people and features:
Simulated patient care suites with more than 32 active Magnetic Resonance Imaging (MRI), Computed Tomography (CT) Scan, Catheterization laboratory, and X-Ray systems. These suites provide the ability for hands-on technical training and quality assurance testing.

They’re designed so that new systems from any manufacturer can be quickly introduced. Engineers now have greater ability to keep pace with technical advancement and train on specific systems in Aramark’s customer hospitals, regardless of the equipment manufacturer.

The integration of Aramark’s wholly owned ReMedPar organization, a leading provider of diagnostic and imaging parts and components. The company’s more than $40 million parts inventory is now housed in a 90,000 square foot facility, with the latest in quality control design-including a near clean room environment for sensitive electronic components.

Improved remote monitoring capabilities that enable engineers at the Center to digitally interface with specific equipment located within Aramark’s client locations to troubleshoot and correct issues in real time, often before the hospital realizes a problem.