New York-based Utica National Insurance Group has selected edge IPK's edgeConnect solution to provide enhanced service to all distribution channels, beginning with agents and internal users.
EdgeConnect is a user experience solution designed to help in delivering secured optimal user experiences to any user, through any device, on any browser, and in any language.
edge IPK said with edgeConnect platform, the insurer will be able to configure and deliver a customized presentation layer to the company’s users through web enablement of and mobile access to the company’s IBM legacy mainframe.
Starting with the Commercial Package product line, Utica National will provide the agent channel with quoting, while also providing access and extended capabilities to the underwriting team.
Utica National CIO and senior vice president James Carhart said that we were very impressed with the edge IPK ‘proof of concept’ process and the edgeConnect product, and its ability to enhance customer and user productivity and services quickly and cost effectively.