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The Hanover expands relationship with Cognizant for RIM services

The Hanover Insurance Group, a provider of property and casualty insurance products, has expanded relationship with information technology provider Cognizant, for remote infrastructure management (RIM) services.

With The Hanover’s geographic expansion into new territory in the western US, and its recent adoption of a 24/7 support model, to enable speed to market for new and enhanced insurance products, as well as ease of use and expanded system availability for The Hanover’s insurance agents.

The Hanover CIO Mike Clifton said the relationship with Cognizant, has expanded into infrastructure management based on positive experience with Cognizant’s consulting-led approach, application development capabilities, as well as its industry expertise in developing critical business applications for global insurers.

Cognizant senior vice president and global leader of Insurance Industry Markets Ben Bengtson said the expanded partnership with The Hanover in the infrastructure services area to deliver greater operational reliability and effectiveness.