Discoverture Solutions has announced that its client Southern Trust Insurance Company, a regional insurance company doing business in Georgia, Tennessee, and South Carolina, has successfully completed replacement of two legacy core processing systems for policy and billing.
Working with Discoverture as its implementation partner throughout the project, Southern Trust has deployed Accenture Duck Creek Policy and Billing solutions for commercial lines BOP processing, including rating and underwriting for all lines, in all states in which it does business.
The successful implementation was enabled by close collaboration between the Southern Trust and Discoverture teams focused on the common goal of delivering a fully-integrated enterprise solution.
With the new modern policy and billing systems now in place and in production, Southern Trust is well positioned to drive revenue growth and diversify geographically with new states, while scaling as needed and controlling costs.
The full scope of the project included implementation of Systema Software’s SIMS Claims with Discoverture and Systema partnering to integrate the two systems and ensure a quality result.
Commenting on the project and Discoverture’s role, John D Houser, CEO and President of Southern Trust Insurance Company, said, "Given how critical the success of the project is to our future, we needed to have the right implementation partner. Discoverture took complete ownership of project, often managing multiple vendors and staff and has proven to be an extremely skilled and valued partner bringing the highest level of integrity and a ‘can do’ attitude."
Testing for Southern Trust’s additional commercial lines is underway and planned for completion over the next few months. With Phase I successfully completed, production rollout will continue and include all other Southern Trust commercial lines of business: commercial auto, commercial property, general liability, crime, inland marine, umbrella, workers’ compensation, and CPP.
In its role as Southern Trust’s implementation partner, Discoverture Solutions was responsible for plan development and execution, providing a wide range of services including: business analysis, system architecture, project management, development, testing, user training, integration, and customization. Given the complexity of implementing ISO commercial lines products, Discoverture’s previous experience in the commercial market and with Accenture Duck Creek software was instrumental to the quality and success of the Southern Trust project.
Steve Addair, President Discoverture Solutions, added, "This was a very complex and aggressive undertaking by Southern Trust, and we appreciate them putting their trust in the Discoverture team and giving us the opportunity to demonstrate our ability to deliver. The success of the project was made possible through the skills and dedication of the joint team, but just as importantly due to the close and trusting relationship forged between Discoverture and Southern Trust."