Southern Trust, a regional insurance company, has implemented Accenture Duck Creek Policy and Accenture Duck Creek Billing software.
The insurer, which operates in Georgia, Tennessee and South Carolina, aims to streamline its core commercial lines business.
Replacing legacy system for improved efficiency through centralized management of processes, Accenture Duck Creek enabled the company to more efficiently manage their business and position them for future growth.
The Duck Creek software, by delivering real-time policy and billing information, enables Southern Trust agents improve customer service and pursue potential sales opportunities.
Furthermore, the underwriter also benefits from Accenture Duck Creek Commercial Lines Templates, a pre-configured insurance product deployment solution for Insurance Services Office (ISO)-based commercial lines and National Council on Compensation Insurance (NCCI)-based workers’ compensation products.
Deployment of these technologies was managed by Discoverture Solutions, a strategic delivery partner for the Accenture Duck Creek software.
Southern Trust chief operating officer Eric Russett said, "We chose Accenture Duck Creek software to modernize our technology system because its functionality-rich solutions can be utilized and adapted by business users without a deep technical background."
"With the new systems, our agents have a more efficient solution for policy and billing management, which has already helped grow our business in new territories."
Suitable for insurers of all sizes, the Accenture Duck Creek Suite of software enables underwriters to benefit from a flexible suite of property & casualty software to configure products, transact lines of business and process claims.