Sapiens International has released the Sapiens IDIT 14.1 policy administration suite (Sapiens IDIT) for property and casualty/general insurers worldwide.
Sapiens IDIT 14.1 includes an enhanced workflow engine that utilizes internal, pre-integrated services.
A consumer, agent or back-office user can now more easily comply with regulations requiring a signed customer document – for example, flagging and escalating a policy lacking a signature and automatically cancelling if a signature isn't received within a defined period of time.
Elasticsearch, a distributed search engine that can perform structured and unstructured searches, is now included in Sapiens IDIT. The addition of Elasticsearch is expected to result in a faster and better experience for insurance personnel by shortening IT and business processes, and enabling insurers to quickly leverage valuable data across modules and processes for a 360-degree view of customers, agents and operations.
Other key additions to Sapiens IDIT include:
- A pre-integrated, full digital suite with customer and agent portals, business intelligence and more
- Embedded DevOps for higher quality QA and deployment
- A managed services offering via the cloud
- Improved support for group insurance to better serve employers and employees
- A configurable, multi-level release process for payment orders
Extended support for late payment fees, including improved fee and interest calculations that help insurers more easily comply with relevant regulations
Enhanced regulatory support, including capabilities to assist European insurers in complying with the General Data Protection Regulation (GDPR)
"The enhanced Sapiens IDIT policy administration suite was designed to meet rapidly changing industry needs, provide insurers and their customers with an improved experience and improve operational efficiency," said Lilia Vaserman, Sapiens' senior vice president of product management, property and casualty division. "Sapiens IDIT's pre-integration with the Sapiens Digital Suite will also help insurers achieve fast time to value when executing digital strategies."
"Sapiens employees have once again demonstrated their unwavering commitment to continually strengthen one of our core offerings," said Roni Al-Dor, Sapiens president and CEO. "Sapiens IDIT 14.1 incorporates customer feedback and new features designed to take insurers, and ultimately their consumers, to new heights."