Norwich Union has launched the first single fleet insurance package, which the insurer says will give fleet managers the ability to manage their risk more effectively and comply with their duty of care obligations.
Using telematic devices, provided free of charge, which feed data to Norwich Union via satellite, Fleetwise Care will enable fleets to obtain comprehensive duty of care reports. These provide information about driver behavior, including journey times, types and mileage covered, coupled with claims information.
The information will help fleet managers to identify where the potential risks are in their fleet, review individuals’ driving performance, and develop ways of improving overall risk management to enable them to comply with their duty of care responsibility.
Regardless of how well fleet managers think they know their drivers, they can’t be everywhere at once. And with almost a third of UK road deaths involving company car drivers, they clearly need to know what their drivers are doing behind the wheel, commented Mark Hynes, director of trading at Norwich Union.
Another key feature of the telematics device is the direct claims reporting button. This enables the driver to immediately report incidents to Norwich Union’s 24-hour Fleetline claims line and Norwich Union’s approved repairer network and third-party care team.
Alongside the telematics devices, which are installed and maintained free of charge, and the duty of care reporting, Fleetwise Care provides risk management advice from Norwich Union.
This involves dedicated risk advisers working both on-site and via telephone to help companies minimize potential problems. In addition, fleet managers can use Norwich Union’s online Roadsense risk management toolkit, which gives expertise and guidance and a range of usable documents aimed at the three key risk management areas of the driver, vehicle and journey.
Fleets using Fleetwise Care receive two years’ fixed premium rates, designed for car, van and truck fleets with 25+ vehicles.