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Norwich Union improves truck insurance offering

Aviva subsidiary Norwich Union has overhauled its truck insurance policy and introduced a new product that offers a variety of novel options to help policyholders deal with common problems facing commercial fleets.

Norwich Union’s Premier Truck insurance cover has a range of new options to help counter issues such as truck breakdown and unsound vehicle histories.

Aimed at goods vehicles over 3.5 tonnes, new services, which are sourced from Norwich Union’s sister companies, include ‘pay on use’ breakdown cover from RAC, glass cover from RAC Auto Windscreens and protection when buying used trucks through HPI’s vehicle identity, history and mileage checks.

The offering has also been deigned to give brokers that do not have access to schemes business a more comprehensive stand-alone package.

With the typical truck purchases our policyholders make – often with high mileages and several previous owners – it’s essential they can buy the vehicle with confidence that it isn’t stolen or written-off, hence HPI checks. Also, having help from RAC at the roadside ensures that the driver will be back on the road as soon as possible, commented Mark Keavney, Norwich Union commercial motor development manager.

Within the policy, attached and detached trailer cover is provided as standard as is duty of care legal expenses cover. A range of policy discounts are also available, including 10% following completion of driver training and vehicle security, plus a 5% reduction on digital tachographs.

In addition, claims will be handled by a new, dedicated commercial motor team, which, Norwich Union says, will provide a faster claims process, reduced vehicle downtime and the availability of an extensive commercial vehicle repair network.