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Lloyd’s appoints new head of Claims

Lloyd's has appointed David Lang, former chairman of the market's claims service review board, as the new head of claims.

Lang will replace Kent Chaplin who will be moving to Singapore to become the new head of Lloyd’s Asia Pacific operations.

Lang will join Lloyd’s from Ernst & Young where he was a director within the insurance sector. Prior to that, he held various executive positions at QBE where he was the managing director of the Lloyd’s division from 2004-2007 and the European operations director from 2007-2008.

Lloyd’s director of performance management Tom Bolt said Lang brings a blend of skills, market knowledge and experience that will help us to continue to shape and deliver our claims transformation work which is one of the vorporation’s key strategic priorities.