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Insurance Dialogue to support medicare annual open enrollment for TruBridge

Insurance Dialogue, a division of Dialogue Marketing, has been selected by Ohio-based TruBridge, an enrollment agency to support their Medicare enrollment needs.

TruBridge provides health care education and health care plan choices through technology and well educated enrollment specialist.

TruBridge president Matt Tucker said Insurance Dialogue’s ability to rapidly recruit licensed agents with extensive knowledge and training on Medicare products was crucial in our decision. Trained enrollment specialists with not only an understanding of this market, but proven sales experience are important.

Insurance Dialogue executive vice president of business development Bernie Lillis said Medicare open enrollment is one of the busiest times of the year, causing insurance companies to often abandon as much as 40 percent of incoming calls due to lack of bandwidth.

With more than 30 years of contact center operations experience, Insurance Dialogue, a division of Dialogue Marketing, acquires, retains and supports insurance and Medicare consumers on behalf of insurance carriers, agencies and third party marketers.