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ACE, IBM Sign $97m IT Service Agreement

IBM would convert ACE' data center environment for effective service

IBM has signed a $97 million information technology (IT) services agreement with the ACE Group (ACE), a provider of insurance and reinsurance. The revamped and extended contract is intended to support ACE’ infrastructure and application management environments in North America.

Under this agreement, IBM will convert ACE’ data center environment with consolidation, virtualization and standard tools and processes,for effective service, while reducing overall costs.

IBM will offer mainframe, mid-range server, storage, network, and disaster recovery services including help desk, workstation, mobile device support, and application management services for a portion of ACE’ portfolio.

Kevin Shearan, Chief Information Officer, ACE, said: “We are pleased to continue our long-term IT services relationship with IBM and look forward to further service enhancements and cost efficiencies throughout our North American operations.”

The services are extended till 2016. IBM’ global delivery centers in the US, India, Brazil, Argentina and Canada will support ACE’ IT operations.