Guidewire Software, a provider of software products to property/casualty insurers, has announced that Hyland, creator of OnBase, an ECM solution, has joined Guidewire SolutionConnect.
SolutionConnect is a global program for third-party solution providers that work with Guidewire to provide complementary offerings that deliver enhanced value for insurers running their operations on Guidewire InsuranceSuite™.
OnBase is a flexible solution strategically focused on the insurance industry, enabling insurers to extend their Guidewire system and enhance their customer service levels. With OnBase, Guidewire customers now have access to the full breadth of functionality that a world class ECM solution provides, integrated with the Guidewire product suite.
Working together seamlessly and securely, OnBase and ClaimCenter offer a comprehensive claims solution, intelligently linking the claims data with all of its related content and making it accessible through the user’s familiar ClaimCenter interface.
The solution can also automate the generation of correspondence such as acknowledgement letters as well as requests for additional information, allowing adjusters to focus on higher value tasks.
"We’ve been integrating OnBase with Guidewire products for more than 11 years to create a cohesive way for insurers to access the important information they need, when they need it," said Ed McQuiston, vice president of global sales at Hyland, creator of OnBase. "Joining Guidewire’s SolutionConnect program validates our experience helping insurers leverage OnBase content directly from ClaimCenter with a fast, cross-functional data exchange between the two products. Together, ClaimCenter and OnBase streamline the content creation and information management processes and enable our mutual customers to enhance their efficiency and effectiveness in claims handling, from origination to close."
"We are pleased to formalize our relationship with Hyland and welcome them to our SolutionConnect program," said Chris Elsmore, vice president, Global Alliances and Business Development, Guidewire Software. "We value their work with our 16 mutual customers. The content creation and management expertise they bring to the relationship will allow us to further strengthen our complementary technology solutions and provide additional options for our customers."
About Guidewire SoluctionConnect
Guidewire SolutionConnectTM is part of Guidewire’s alliance partner eco-system, which also includes Guidewire PartnerConnect. Together these programs serve the System Integrators, regional consulting partners, and the technology and information service provider organizations that support Guidewire’s Property/Casualty (general/non-life) customers globally.
SolutionConnect is designed to serve market leading third party firms who provide technology solutions and information services that complement Guidewire InsuranceSuite. SolutionConnect member offerings have Guidewire certified accelerators and/or have been integrated and tested with multiple Guidewire InsuranceSuite installations, facilitating their adoption and speeding time-to-value for insurers.
About OnBase by Hyland
OnBase is a flexible and comprehensive enterprise content management (ECM) solution that helps organizations manage documents and data to streamline business operations. Integrating with everyday business applications, OnBase provides instant access to critical information when you need, wherever you are. OnBase grows with organizations as needs change and business evolves.
Seamless integrations with policy, billing and claims management systems speed processing times across the entire insurance lifecycle from underwriting to policy services to claims, which increases customer service. Using OnBase, nearly 500 carriers have achieved results to increase profitability through accurate and consistent underwriting decisions while decreasing response times and costs associated with claims.