Sapiens International said that Catholic Life Insurance has expanded its Sapiens environment for life and annuity lines of business.
Already a production user of the StoneRiver ID3 policy administration life system, the insurer is now live with LifeApply supporting the company’s e-application and submission processes.
The implementation project began in April 2017 with Catholic Life going into production in June 2018. All Catholic Life lines of business are supported, including: term life, whole life, universal life, and annuities.
With the LifeApply e-application now live, Catholic Life is experiencing early benefits, including the completion and submission of applications in a paperless environment, an improved rate of applications in good order, the ability to easily gather additional underwriting information, and the capabilities to better attract the newest generation of insurance producers.
As part of the implementation, LifeApply was integrated with four Catholic Life systems: the agent/member portal, the illustration system, the Sapiens ID3 policy administration system, and the insurer’s content management system for electronic workflow. Sapiens’ ACORD Transaction Service (ATS) was also deployed to enable web services between the ID3 system and any system that utilizes ACORD standards.
Catholic Life Catholic Life Michael Belz said: “The implementation was quick, training was easy and well received, and we couldn’t be happier with the adoption rate of the paperless application environment by our agents.
“Our long partnership with Sapiens has been very successful, making us extremely comfortable with the Sapiens team, services, and products.”
Catholic Life IT senior vice president Scott Brant said: “We are well on our way to meeting our goal to have 50% of our agents using LifeApply within the first 24 months of production use, and will continue to grow that percentage each year. We are looking at other Sapiens offerings to see what else might benefit us as we continue our efforts to modernize and automate our processes as much as possible.”
Highlights of additional benefits Catholic Life Insurance is experiencing with the in-production LifeApply environment include:
Significant decrease in applications submitted “not in good order”, leading to higher placement rate;
Reduced time to issue a certificate;
Easy to use e-application dashboards;
Able to capture additional field underwriting information with the use of reflexive questions, resulting in improved time to process and service;
Automatic generation of all required forms for certificates; and
Overall reduced operating expenses with new efficiencies.
Sapiens president and CEO Roni Al-Dor said: “We have had a long and successful relationship with Catholic Life and appreciate their continued confidence in our solutions and our people.
“We congratulate the Catholic Life team on this successful implementation and look forward to investigating how our other solution options can assist in meeting their automation and transformation goals.”
ID3, LifeApply and ACORD Transaction Server are components of StoneRiver’s portfolio of insurance software solutions. StoneRiver, Inc. is a fully owned subsidiary of Sapiens.
Source: Company Press Release