Capital Insurance Group (CIG), a property/casualty (P/C) insurer serving the Western US, has chosen Guidewire BillingCenter to manage its billing operations, including agency and direct bill, across all of its lines of business.
Apart from offering flexibility and enhanced service levels to customers and agents to make modifications to payment plans, the billing platform will also enable CIG manage its commission calculations and payment.
BillingCenter’s comprehensive functionality, configurability, ease of integration, and intuitive user interface were the determining factor in selection of the billing platform, said CIG.
Capital Insurance information technology chief information officer and vice president Rads Mydam said that in the past, when the firm wanted to make a change to its billing system, it became a time consuming and involved process due to the complexity of its system’s architecture.
Capital Insurance Group chief financial officer Gray Tyndall commented, "From a new business perspective, BillingCenter will help us give potential customers, as well as new targeted segments, more billing options, letting them choose their payment schedule as well as how they receive and pay their bills."
Built on the core design principles of automation, control and flexibility, Guidewire BillingCenter is a comprehensive billing and receivables management system and is available as a standalone system or as part of Guidewire InsuranceSuite. It can be integrated to a Property/Casualty insurer’s legacy systems or third party applications.