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Alberta Motor Association selects Guidewire solution to support personal lines operation

Alberta Motor Association (AMA), a membership organization serving Alberta and the Northwest Territories, and Guidewire Software, (GWRE), a provider of software products to Property/Casualty (P/C) insurers, announced that AMA has selected Guidewire InsuranceSuite as its new platform for underwriting, policy administration, claims management, billing, and rating.

Guidewire PartnerConnect Solution and Ready for Guidewire program member, Thunderhead, is providing its Smart Communications solution for customer communications.

AMA selected InsuranceSuite to help it modernize its core system infrastructure and operations in order to better address the evolving needs of its agents and customers. With help from their sister association Canadian Automobile Association (CAA) South Central Ontario Insurance Company, the organization will be implementing InsuranceSuite for its personal auto and property lines of business.

"We initially relied heavily on the recommendation to select Guidewire Software by our sister association CAA, based on their own positive experience," said Collin Moody, vice president and chief information officer, AMA. "However, once we were able to dive deeper into the technology, the merits of InsuranceSuite stood on their own."

Guidewire InsuranceSuite will enable AMA to:

Increase operational performance through improved claims processing management and more robust underwriting capabilities;

More readily manage and provide access to key core system data; and

Offer a more seamless customer experience through online quoting.

"We are pleased to welcome AMA to the Guidewire community as an InsuranceSuite customer," said Steve Sherry, group vice president, America Sales, Guidewire Software. "We feel that InsuranceSuite is an ideal match to help them adapt and succeed to meet their service goals."