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ACE appoints new claims manager for Nordic Claims Operation

ACE Group has announced the appointment of Elisabeth Kvarns to the role of Country Claims Manager for ACE in its Nordic region as it continues to invest in building its insurance service capabilities in the Nordics.

In her new role Elizabeth will be responsible for the development and strategy of ACE’s claims service in the Nordics, covering both accident and health and property and casualty risks.

Elisabeth has more than 25 years of insurance industry. She joins ACE from AIG where she held the position of claims manager since 2005 and where she was part of the company’s management team. Prior to that Elizabeth was the claims manager for Chubb where she set up the company’s claims team.

In her new role, Elizabeth will be based in Stockholm. Her appointment is effective from June 14 and she will report to Eric Merville, Claims Director for ACE in Continental Europe and Bror Sandas, Country President for ACE in the Nordics.

Bror Sandas, Country President, Nordics at ACE, said: "A best in class claims operation is essential to fulfilling our growth strategy in the Nordics. Elizabeth’s great experience and knowledge of the market will help us to provide our clients with quick, efficient claims handling. I am looking forward to working with Elizabeth as we focus our efforts on achieving this goal."

Eric Merville, Claims Director for ACE in Continental Europe said: "At ACE we have been investing a significant amount of time and resources in ensuring that our clients benefit from a superior, service-focused, claims operation in Europe and in the Nordics, one of ACE’s focus areas. Elizabeth’s appointment underlines our commitment to making our European claims operation one of ACE’s competitive advantages."