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Webster Bank inks two agreements to boost operational efficiency

US-based financial conglomerate Webster Bank has extended its existing contract for core transaction processing services as well as expanded information technology partnership with Fidelity Information Services (FIS).

Under terms of the agreement, the lender will utilize additional FIS products and services, such as management of Webster’s IT network, telecommunications, servers, and data storage infrastructure over the next eight years.

Additionally, the bank has inked a new five-year agreement with Jones Lang LaSalle (JLL) for managing its 168 owned and leased branches as well as seven regional hubs and other corporate facilities.

Webster Bank president and CEO Jerry Plush said, "These two agreements will significantly enhance our ability to deliver value-added services and superior service to customers and will help us better manage costs."

FIS, which has been providing electronic banking services since 2005, will enable the bank to trim cost, while offering robust customer services capabilities.

FIS serves more than 14,000 institutions in over 100 geographies and offers banking and payments technologies to financial institutions across the globe.

Operating as a subsidiary of Webster Financial Corporation, Webster Bank offers business and consumer banking, mortgages, financial planning, trust and investment services through 168 banking offices; 294 ATMs; telephone banking; mobile banking; and the Internet.