Vermont State Employees Credit Union (VSECU) has selected a suite of online financial solutions from uMonitor, a provider of financial solutions, to meet the needs of new and old members through all channels while offering additional online services. The online solutions include uOpen & uFund and uTransfer solutions.
uOpen & uFund, an account opening and funding solution with an integrated switch kit, will be implemented to automate the setup of new accounts while also improving application completion rates, regulatory compliance, back office efficiencies and customer satisfaction. uTransfer, a money transfer platform, will enable members to easily move money in a secure online environment.
The solutions integrate with Open Solutions’ internet banking and cash management solution e-Commerce Banker (e-CB) and core data processing platform DNA. The full-range of web banking solutions will help VSECU to improve service and convenience for its members.
Sara Pryce, business systems specialist at VSECU, said: “The combination of uMonitor’s and Open Solutions’ services, provide us with a cohesive channel strategy where our members can accomplish any banking transaction from account opening to money transfers under a single sign on.”
Dinesh Sheth, CEO at uMonitor, said: “Vermont State Employees Credit Union caters to the entire state with seven branches, so offering a fully functional, robust web site-based virtual branch will be a strong complement to their physical presence, adding convenience and driving revenue. The credit union is very well positioned to compete with financial institutions of all sizes while continuing to delight its members.”