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Tunisian Foreign Bank Selects Temenos To Extend European Service

Tunisian Foreign Bank has selected T24 platform from Temenos, a provider of integrated core banking software, as part of a growth strategy to extend its services and branch network throughout Europe.

Tunisian Foreign Bank already uses Regulation, Surfi and Basel II modules from former core banking specialist Viveo, which was acquired by Temenos in December 2009.

Habib El Montasser Sfar, president of TF Bank, said: “We wanted a software solution that provides long-term support to our development in France and Tunisia by covering three key issues: accelerating the handling of daily transactions, which will improve customer service quality, maximizing flexibility and guaranteeing continuity by capitalizing on the modules we already run.

“We believe that T24 will provide greater flexibility and an improved capacity for adapting to the expectations of our diversified clientele, be that retail, institutional or corporate. In addition to opening up new sources of productivity, this solution enables us to refocus our branches on selling banking products and services and advising clients. Lastly, T24 is expected to improve our client segmentation and service personalization in Europe and Tunisia”

Jean-Michel Hilsenkopf, regional director of Temenos, said: “This signing represents the first achievement of the union of Temenos and Viveo after only three months together. Team and product complementarity has made this success possible. The power of T24 combined with the V.bank modules and the expertise of the Viveo workforce justifies our major ambitions for the French-speaking market.”