Stanford Federal Credit Union has inked an agreement to install Diebold’s new automated teller machines (ATMs), in a move to adopt deposit automation to enhance member services.
Installation of the deposit automation-enabled machines will strengthen the technical capabilities of the credit union self-service channel, the company said.
As per terms of the agreement, Diebold will supply and install eight deposit automation-enabled Opteva ATMs at four Stanford-area branches and off-premises locations.
Apart from this, the company will provide various integrated services to rationalize the management, maintenance and compliance of Stanford FCU’s ATMs.
Stanford FCU technology senior vice president/chief information officer said, "With deposit automation and check image capture at the ATM, we’re providing a better, more convenient self-service experience."
In order to make rapid deposits through an intuitive interface, customers requires to insert cash and cheques into the ATMs’ enhanced note acceptors and bulk document intelligent depository modules, respectively, and follow on-screen instructions to complete transactions.
With the adoption of Diebold’s Integrated Services, the credit union will be able to decrease the administrative burdens of maintaining its ATM network.
Diebold will also install an Opteva cash dispenser in the credit union’s mobile branch, which travels to events and serves a disaster backup recovery role.