Congo-based Rawbank has chosen Clear2Pay’s e-Banking technology to rejuvenate online and customer loyalty plan, as part of its self-service banking strategy.
The new flexible and multi-channel technology will enhance online banking experience for customers in Africa, while its functionality will offer a significant competitive advantage against rivals.
Rawbank e-banking project manager Joseph Ly said that the new technology will enable the lender to immediately comply with the legal requirements for national money transfer.
The online banking platform fulfills both corporate and retail businesses’ requirements and can be easily incorporated with the legacy software products and existing infrastructure, the technology company said.
Adoption of the new technology will also enable the bank to differentiate its services and boost customer retention, which has been fading owing to use of traditional online banking technology.
Established in 2002, Rawbank offers an array of financial services to individuals, self-employed, small and large businesses. It owns $49.48m in capital, $533.73m in total assets, $407.82m in customer deposits and a loan portfolio of $157.96m.
Headquartered in Brussels, Belgium, Clear2Pay enables banks and financial organizations in their provision of payments services, whether they be Card, ACH, Branch, Bulk, High Care or International payment transactions.