Enables the bank to track and manage customer relations from a single system
Integrated Bank Technology (IBT) has announced that Colorado-based Park State Bank will use its product, Integrated Bank Environment (IBE) and its subsidiary products.
Reportedly, IBE is a repository for not only a financial institution’s core system, but also all of the ancillary systems enabling everything to be tracked and managed from a single system. IBT has said that Park State Bank employees will no longer log on to different systems multiple times to manage customer relationships, documents and check images as everything will be located in one place.
Tony Perry, president of Park State Bank, said: “We believe that we can leverage IBT’s technology to do our core business. We’re a bank based on relationships, so having a system that lets us track our communication and ensure that we’re providing customer service at a consistently high level is key.”
Mike Golebiowski, president of IBT, said: “We look forward to helping Park State Bank position itself for success during this current economic downturn and after the recovery.”
IBT is a Texas-based provider of core processing and imaging software applications for in-house and ASP environments for financial institutions and provides 24/7 support services.