To build multi-faceted banking relationships with its customers
New York Community Bancorp, the holding company of New York Community Bank and New York Commercial Bank, has said that the Community Bank has installed a new in-house core data processing system and deployed an upgraded version of Fidelity National Information Services’s (FIS) MISER software on that system.
Joseph Ficalora, chairman, president and CEO, New York Community Bancorp, said: “Robert Wann, our chief operating officer, and his project management team worked in close alliance with FIS to develop specialized functionality on the MISER software, including multibank processing and a Proof of Deposit (POD) environment that supports the unique character and profile of our company. In addition, the MISER system will facilitate any future systems integrations necessitated by our acquisition of other banks and thrifts.”
“The next and final step in the process will be installing the new system in our 35 Commercial Bank branches, currently slated for the end of the first quarter of 2010. Upon completion of that process, our entire family of banks, which includes six divisional banks and 212 branches throughout Metro New York and New Jersey, will be on a fully integrated system, enhancing convenience and service for all our customers, while providing our depositors with twice the FDIC insurance provided by a single bank,” he added.
Mr. Wann said: “For our customers, it means substantially faster service, with far less time spent waiting in line for assistance. For our lending officers and branch personnel, it means the ability to more easily access and analyze our customer information—the foundation for building multi-faceted banking relationships.”