Customers of Citibank in Chile are now able to use the ATMs of Falabella Bank, called Redf, while Falabella Bank customers can use the local ATMs of Citibank.
Customers from both banks will be able to perform the usual ATM transactions: cash withdrawals and balance queries from their current accounts and/or credit cards.
These customers will thus benefit from the increase in ATM coverage and will be able to perform their remote transactions more easily.
The agreement was signed by Neil Denton, personal banking manager of Citibank in Chile, and Juan Enrique Vilajuana, CEO of Falabella Bank.
This alliance is the result of the ongoing concern of banks for their customers. It will make an integrated technology platform available that offers greater ease and convenience to customers from both banks, said Mr Denton.