Citibank Germany is to offer a free SMS service for checking accounts, credit cards, and custody accounts.
Citi Alerts customers will receive notifications via text or email, informing them a few minutes after transactions that their salary has arrived in their account or that there has been a direct debit withdrawal.
Bank customers want to know which movements take place on their account, said Claudia Thiele, head of credit cards at Citibank Germany. Citi Alerts offers them transparency and control at all times and everywhere, at no charge. Thus they can react immediately in case of suspicious transactions – a clear gain in safety.
Customers can choose from more than 20 different kinds of notifications for the three service areas: checking/savings account, custody account and credit card.
Citibank customers can register for Citi Alerts via the bank’s homepage, its call center, or its branches.