Chase, the US consumer and commercial banking brand of JP Morgan Chase, has opened second Homeownership Center in Stockbridge, Atlanta, to provide help to families struggling with their mortgage payments.
Chase said that the center has trained advisors to assist the customers whose circumstances have changed and are no longer able to make their scheduled monthly payment, who want to avoid foreclosure and stay in their home.
The trained advisors will evaluate their finances, review possible workout options and answer their questions. Moreover, the customers can take scheduled appointments for advice.
David Schneider, head of mortgage servicing at Chase, said: “We created these local centers so our borrowers can sit down and discuss their situation face-to-face with trained loan advisors in these challenging times. They are part of a wide-ranging initiative to help families stay in their homes whenever possible.”
Currently, Chase has 51 Homeownership Centers in 14 states and Washington DC.