Barclays has chosen the Tallyman debt management and collection system from Experian, an information services company, to manage its UK retail banking customers in arrears on mortgages, current accounts and unsecured loans.
Tallyman is designed for organizations and businesses that grant credit to consumers and organizations that provide consumer credit as part of their business model, such as financial organizations, retailers, utilities and communications companies, to manage customers falling into arrears with their payments. Tallyman is easy to customize and integrate with Barclays existing customer management systems.
Brian Dewis, Managing Director of Experian’s Tallyman business, said: In today’s financial environment, all responsible lenders should be examining how they manage customers who might be getting into difficulties. Tallyman will enable Barclays to be pro-active in its management of customers in arrears with the end goal being rehabilitation and recovery of the debt.