Bank of America and Cisco have entered into an agreement to deploy Cisco TelePresence systems, with an initial 200 units being installed across the bank's global operations by year-end.
Cisco said that the TelePresence uses high-definition video and audio to create the experience of face-to-face meetings. People appear life-size around a virtual conference table, where meeting participants feel as though they are sitting in the same room.
Bank of America will use this new technology to enhance associate and team effectiveness by providing the bank’s global workforce with a virtual meeting capability.
Cisco TelePresence uses the bank’s existing network to create an in-person experience. The service will become the new standard for room-based video conferencing at Bank of America. The bank will deploy various configurations including one for business meetings with up to six participants per room, and another that seats up to 18 people. Bank of America currently uses 28 Cisco TelePresence systems for associate meetings and training.
Marc Gordon, chief technology officer at Bank of America, said: “This global Cisco TelePresence deployment will help our associates collaborate and integrate even more effectively as we deliver all of our capabilities to customers and clients worldwide. This is an example of our commitment to use innovative technology to address real business opportunities.
“The technology also will help associates better manage work-life balance by providing flexible meeting options, and in some cases reducing the need to travel. When TelePresence helps reduce travel, it also supports our commitment to address climate change.”
Marthin De Beer, senior vice president of emerging technologies business group at Cisco, said: “This managed service model, enables organizations like Bank of America to rapidly deploy Cisco TelePresence and to immediately reap the benefits of virtual collaboration.”
Cisco Systems is a provider of Internet protocol (IP)-based networking services and products.