Bank of America has launched its new shared service center in Miami, to service multinational clients' treasury needs throughout Latin America and the Caribbean.
The shared service center (SSC) will provide clients with a single point of contact for all of of Bank of America’s payments, liquidity and trade capabilities, and will provide sales and product advice, implementation, servicing and investments.
Bank of America said that the new SSC centralizes and streamlines client support in one location, providing access to in-country capabilities delivered by the bank’s office in Mexico and by provider banks across the region. The SSC will be staffed by a multi-lingual client support team.
Tom Avazian, Bank of America’s regional executive for Latin America and Canada, said: This announcement demonstrates our commitment to providing multinational clients world-class banking capabilities wherever they are doing business across the globe.