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ABN AMRO inks deal with IBM to support bank’s global operations

Dutch state-owned bank ABN AMRO has signed an agreement with IBM to manage the IT infrastructure that supports the bank's operations globally.


The ten-year, multibillion-dollar services agreement includes the implementation of a private IBM cloud jointly with further standardization and simplification of the existing IT landscape, from mobile computing to mainframe infrastructure.

The latest agreement, which is expected to create financial savings for the bank over the life cycle of the contract, provides the bank fully managed services for mainframe, servers, storage, end-user computing, help desk as well as application support.

ABN AMRO, through continued optimization and transformation to cloud infrastructure, aims to improve service quality, drive operational efficiencies, while providing new products that meet the varying digital needs of its customers globally.

IBM managing director for ABN AMRO Piet Bil said: "With the transformation of ABN AMRO and the strategic shift we see in the Industry, we will enable ABN AMRO in accelerating time to market, address and improve customer service.

"Through our continued partnership, ABN AMRO will be able to evolve its IT infrastructure with new capabilities that leverage IBM’s investments in cloud, as well as analytics and security."

With the agreement, which is said to be part of an enterprise-wide transformation initiative, the bank will be able to extend its strategic IT relationship with IBM and can further in its strategy towards a leading digital bank.

Image: ABN Amro Bank in Dubai. Photo: courtesy of Amir