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CyberTech - Voice Recording Solutions

Voice Recording Solutions

CyberTech Prime Delivers Compliance Recording for BlackBerry Smartphones

CyberTech, the world’s fastest-growing and 2nd largest compliance
recording provider, has announced the immediate availability of CyberTech PRIME, a new
mobile call recording solution for Blackberry® smartphones. CyberTech PRIME extends
existing phone recording infrastructures to incorporate mobile phone recording, enabling
organisations to comply with the planned FSA guidelines relating to financial transactions and
related conversations made by traders using company issued phones.

CyberTech PRIME is quick and easy to deploy as part of any CyberTech system to provide a
single integrated solution for recording all interactions from fixed lines and mobile phones
without having to replace existing infrastructures. CyberTech PRIME, provides a transparent
and secure mobile recording resource for the whole organisation and is virtually seamless in
operation.

According to Paul Manyweathers, CyberTech’s Director of Global Business Development –
Financial markets: “CyberTech has taken a significant lead in the marketplace with this new
compliance solution that is already proven in daily use with a number of global financial
institutions. It provides a cost effective solution to comply with the FSA’s upcoming regulations
and enables organisations to better manage risk in an increasingly mobile centric business
world.”

CyberTech PRIME will enhance risk management by providing impartial, verifiable evidence of
every conversation, with time and date stamps for authentication and identification enabling
disputes or investigations to be rapidly resolved. It can also be used by organisations as part of
their business continuity planning processes enabling “business as usual” to be maintained in
emergency scenarios where recorded desk phones are unavailable. It will also enable staff to
work securely from home or other locations in the event of unexpected disruptions caused by
pandemics, weather or transport issues.